Differences between PBX and VoIP that you should know

Distinguishing the difference between PBX and VOIP virtual PBX not everyone knows. The following article provides you with information on the differences between PBX and VoIP to help you see which PBX is right for your business to make the right choice.

1. Differences between PBX and VoIP

The most recognizable difference between the two types  of PBX  and  VoIP  is the way the exchange connects users.

If the PBX is a  telephone exchange  that uses  a standard phone line  for incoming and outgoing calls. The lines connected to the internal switching system, the incoming call routes are all personal phone lines of the company.

New Year's Eve Pbx And Voip Ban Nen Biet Differences between PBX and VoIP

Meanwhile,  VoIP phone  exchange is simpler, because the connection, transfer and data transmission are all through the Internet system  . IP phone..

1.1 Protocol to connect the switchboard system

The most recognizable difference between the two types of PBX and VoIP virtual PBX is the way the exchange connects users.

New Year's Eve Pbx And Voip Ban Nen Biet 1 PBX connection protocol

If the PBX is a telephone exchange that uses a standard phone line for incoming and outgoing calls. The lines connected to the internal switching system, the incoming call routes are all personal phone lines of the company.

Meanwhile, VoIP phone exchange is simpler, because the connection, transfer and data transmission are all through the Internet system. To use VoIP, you only need an Internet connection and a device such as an IP phone…

1.2 Operational efficiency of the switchboard

VoIP calls are made mainly on the Internet, so you have limited bandwidth from your internet service provider. Moreover, because cable connections are often shared with many users, when connecting with a large number of calls at the same time, it is easy to affect call quality.

As for the PBX, the performance is completely dependent on the internal conditions of the business itself, the number of users, and the number of lines. It is entirely up to your company to decide whether the performance is low or high, not affected much by external factors.

1.3 Configuration of VoIP PBX and PBX

A PBX system that is configured to route calls to specific extensions or forward all calls to specific numbers does not have the flexibility of an IP PBX solution.

New Year's Eve Pbx And Voip Ban Nen Biet 2 Configure virtual PBX

VOIP PBX offers more configuration options than PBX , with voip you can set up to forward calls to different numbers or to one number based on specific conditions, you can also forward voice by mail. with this modern switchboard.

1.4 Telephone equipment using PBX

With PBX, the devices used can be desk phones, ordinary cordless phones. The communication devices you often encounter in offices, businesses often use PBX for fixed jobs, requiring the operator to sit on one seat 24/7.

Meanwhile, IP PBX has more flexible devices and ways of working. With this switchboard, you do not need specialized phone equipment, but can take advantage of mobile phones, laptops, and tablets with internet connection to make calls. Included with the switchboard are softphone clients, applications that make and receive direct calls using mobile devices. So the operator can work anywhere, no need to sit in one place.

2. Conclusion

Above are all the differences between PBX and VoIP that we want to share. Good luck!

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