Cac Tinh Nang Tong Dai Ip Pbx

The great features of IP PBX

Currently, IP PBX  has many outstanding features to make it easier for businesses to access and care for customers. So what features does the IP PBX have? Let’s find out through the article below!

Connect local calls and landline networks

  • Computer to computer (Computer to computer, PC to PC): This is the easiest way to apply VoIP, you won’t need to pay for long distance calls, just need a software (soft phone), Microphone, Speaker, Sound Card and an Internet connection.
  • Computer to Phone (Computer to Telephone, PC to Phone): A method that allows you to call anyone (who has a phone) from your computer.

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  • Telephone to Computer (Telephone to Computer, Phone to PC): With a special phone number or Card, ordinary telephone users can make calls to computer users with software installed and running on the network.
  • Phone to phone (Telephone to phone, phone to phone): Through the use of IP Gateways, you can connect directly with anyone else in the world using a regular phone. You need to call into their IP Gateway then dial the number to call them to connect over the IP network.

Multi-person conversation – Conference call

Conference call: Multi-person conversation is set up to allow the call recipient to participate in the conversation throughout the call or can be set up so that the call recipient is only allowed to listen but not speak. Can allow calls, add other people. Reduce time when you want to convey the same content to many people. This is a useful feature of the IP PBX for online conference programs and smart classrooms.

The IP PBX system allows connecting multiple devices 

+ Computer to computer (Computer to computer, PC to PC): This is the easiest way to apply VoIP, you won’t need to pay for long distance calls, just need a software (soft phone), Microphone , Speaker, Sound Card and an Internet connection.

+ Computer to Phone (Computer to Telephone, PC to Phone): A method that allows you to call anyone (who has a phone) from your computer.

+ Telephone to computer (Telephone to Computer, Phone to PC): With a special phone number or Card, ordinary telephone users can make calls to computer users with software installed and running on the network.

+ Phone to phone (Telephone to phone, phone to phone): Through the use of IP Gateways, you can connect directly with anyone else in the world using a regular phone. You need to call into their IP Gateway then dial the number to call them to connect over the IP network. This feature enables efficient communication between multi-branch chain stores.

Automated services

Call Forwarding  : This is a function that allows the subscriber to forward calls to any predetermined Extension (within the switchboard) or a mobile phone number…when the subscriber is in the middle of a call. busy or don’t want to listen

Cance Call Forwarding : Removed Call Forwarding function

Transfer : When there is a call to a center or a company to meet the operator, the operator will transfer the call to an Extension number of the person you want to meet by pressing the Extension number.
Pickup : is a function that allows people to pick up someone else’s phone when their phone rings. Pick up has 2 types: Direct Pickup and Group Pickup.

Auto-Attendant (IVR)  – Voice interaction: It can be said that this is a feature that works like a telemarketer, but with pre-programmed Voice Guides to give detailed instructions to callers to the company or company. headquarters… for example “welcome to call the company..press 1 to meet…”

Direct Pickup: Only 1 pair of Extensions can pick up each other’s phones

Group Pickup: Usually applied to a group of people in the same department, any person can pick up the phone when someone else’s phone rings.

Automated Call Distribution ( ACD  ): The system will automatically distribute calls in accordance with the user’s interaction with the system.

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<span>Automated Call Distribution ACD</span>

Call Park : Allows you to transfer an answering call into Park Place to another member in the same system.

Voice mail : A feature that allows the system to receive voice message messages. Each phone is provided with an additional voice mail feature. Whenever the phone number is busy, the system will direct the calls to the corresponding voice mailbox.

Voicemail transfer : A feature that allows you to transfer calls to voicemail when you are not available to listen.

Voicemail dial : If you don’t want the recipient’s phone to ring (avoid unnecessary distractions), you can speak directly into the recipient’s Voice mail. The recipient will then hear back your information from the Voice mail.

User permission to long/international call : You can grant permission by password or by internal number.

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